Privacy Policy for SMS Communications

Introduction:

This Privacy Policy outlines how we collect, use, and protect personal information in relation to our SMS communications with customers, clients, employees, and contractors. Our commitment is to ensure transparency, accountability, and adherence to privacy laws and regulations.

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Information Collection:

For our SMS communications, we collect the following personal information:

• Mobile phone numbers

• Names (where necessary for personalized communication)

• Employment or client relationship details (for employees and contractors)

 

Consent for SMS Communications:

We obtain explicit consent from individuals before sending SMS messages, ensuring they are fully informed about the nature of the messages they will receive. Consent is obtained through:

• Verbal agreement during direct interactions

• Written consent forms during onboarding processes for employees and contractors

• Other direct interactions tailored to specific contexts and relationships

 

Use of Information:

The personal information collected is used solely for the purpose of conducting conversational or operational SMS campaigns, which include:

• Providing support and assistance

• Facilitating operational coordination and logistical tasks

• Sending updates, alerts, and important announcements

• Collecting feedback to improve our services and operations

 

Data Protection:

We implement appropriate physical, technical, and administrative measures to safeguard information from unauthorized access, disclosure, alteration, or destruction. Access to personal information is restricted to authorized personnel who need it for legitimate business purposes.

 

Information Sharing:

We do not sell, rent, or share personal information collected for SMS communications with third parties, except as required by law or as necessary to provide the services requested. When third-party services are used, we ensure they adhere to comparable standards of data protection.

 

Opt-Out and Information Control:

Recipients of our SMS communications can opt out at any time. Upon opting out, we will stop sending SMS messages to the phone number and will take appropriate steps to respect their choice.

 

Changes to the Privacy Policy:

We reserve the right to modify this Privacy Policy at any time. Any changes will be communicated through appropriate channels and reflected in the updated policy version on our website.

 

Contact Information:

For any questions or concerns regarding this Privacy Policy or our SMS communications, please contact us at info@viziondesigngroup.com.

 

Effective Date:

This Privacy Policy is effective as of 2/6/2024 and will be reviewed and updated as necessary to reflect changes in our practices or legal requirements.